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Sent: 2022-10-12
From: Ӱ
To: Various Recipients

Subject: Duo Push and Remember Me Features

Ӱ ITS continues to encourage the use of push notifications as opposed to phone calls within our Duo multi-factor authentication (MFA) system. Please only use the phone feature as a backup option. Duo Push gives the user an easier, faster, and more secure experience. Visit the Panthertech website to view a video explaining how Duo Push works:

/panthertech/duo.php#Introduction



If you would like to change the Duo method and begin using the Duo Push feature, follow the instructions below to add your device.



Ӱ ITS also suggests using the “remember me” option as shown below. This will reduce the number of times you are required to authenticate MFA in Duo over the 30-day period. When signing in with Duo MFA, you can select the "Remember me for 30 days" feature.



How to use the "Remember me for 30 days" feature:

Login into your service with your password.
Receive the Duo options.
Before you select "Call me", select the checkbox "Remember me for 30 days".
Select your Duo MFA choice.

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Duo Push Instructions: How to Add your Device
/panthertech/duo.php#ManagingDevices


If you need any assistance or have issues, please contact the ITS Help Desk (217) 581-4357 or let us know.

Aaron B. Allison, GSEC - Information Security
Information Technology Services | Ӱ

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu