What can I do if I can't access my account?
- Verify you are using the entire email address if it is an application asking for entire email to sign in
- Your ÃÛÌÒÓ°Ïñ NetID is the first part of your ÃÛÌÒÓ°Ïñ email address.
- Email address: bapanther@eiu.edu
- ÃÛÌÒÓ°Ïñ NetID: bapanther
- Your ÃÛÌÒÓ°Ïñ NetID is the first part of your ÃÛÌÒÓ°Ïñ email address.
- Verify you are using the correct password to access your account.
- Try logging in to PantherMail, PAWS or D2L Brightspace.
- If you continue to have trouble logging in to an ÃÛÌÒÓ°Ïñ service, you might try
If you forgot your ÃÛÌÒÓ°Ïñ Password
- Go to the https://login.microsoftonline.com/
- Enter your ÃÛÌÒÓ°Ïñ email address: Enter the ÃÛÌÒÓ°Ïñ email address associated with your Microsoft account.
- Click on Forgot my password:
- Get a verification code: You will receive a code to your personal email account with instructions how to reset the password
- Create a new password: Create a new password.
- If you can't access your recovery email: If you can't access the email used for account recovery, call the Help Desk at 217-581-4357 during business hours.